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608-838-6650 biz@graphiteas.com

Your Digital Life, Simplified

 

Everyone has technology. You use it every day to stay in touch with friends and family, organize your work and home life, and pursue your hobbies. Your computer and mobile devices are integral to your life in the 21st-century world, and when they don’t work, you lose out on a valuable, finite resource: your time. 

Graphite has been helping people get their digital lives back on track since 1996 and has worked constantly to keep our vision and our staff on the cutting edge. With our enterprise clients, time is money, so efficiency and uptime are crucial in keeping the doors open and revenue coming in. In service of this ideal, IT administrators and software developers have built systems to keep computers up to date, secure, and running smoothly, knowing that proactively preventing problems is far faster than fixing issues that pop up when maintenance or security is lax. Graphite has been implementing systems like these for our business clients for quite some time and has recently applied those same ideals and practices to home computer users as well through our revolutionary home-computer management subscription, G-Shield. 

G-Shield is a three-fold approach to keeping your digital life as problem-free as possible:

Updates

Keeping software up to date is one of the best ways to ensure that your computer is working as securely and safely as possible. But which updates do you install? And when? The last thing you want to do when sitting down to organize vacation photos or catch up with old friends is wait minutes (or hours!) for updates to finish. G-Shield handles updates quickly and efficiently during off-hours so when you’re ready to use your Mac, it’s ready for you, too. 

Security

As computers have grown more sophisticated, so have the forces that use them for wrongdoing. Any computer with a connection to the internet is under constant threat from both autonomous software (like viruses and malware) and malicious actors including hackers looking to steal data and scammers looking for credit card numbers. G-Shield helps combat these actors with enterprise-level protection from Malwarebytes Breach Remediation, included with every subscription. 

Recovery

Even with all the best preparations, problems can still occur, and data can still be lost. G-Shield protects against data loss and provides tools to recover from catastrophic Mac failure or even loss and theft. In addition to Malwarebytes working to close vulnerabilities and quarantining malicious software, G-Shield implements Backblaze cloud backup to keep a real-time backup of all the data on your computer, safe from hackers, failing hard drives, and ransomware attacks. 

To fix problems on BOTH ends of the keyboard, G-Shield also includes complimentary remote support from Graphite agents. Calls and emails to support agents are responded to same-day and can assist with most technical problems and user issues as a part of your subscription. If something doesn’t seem to work, or your Mac is misbehaving, a trained, experienced support agent is available at no additional charge.

Pricing

G-Shield is a subscription-based service, for one, two, or up to five Macs in a single household. In addition, each G-Shield subscriber gets complimentary support on up to two iPhones or iPads for each covered computer. Users can pay monthly or annually with automatic renewal, and can cancel at any time. Monthly subscribers pay a one-time $99 setup fee to get all covered computers enrolled in the program. Annual subscribers get their machines configured and enrolled for no additional cost.