G-PRO Business Support
G-Pro is a monthly subscription with no contract agreement necessary. Pay a flat fee for each computer or device you need supported, and let Graphite handle the rest. Need Network or Server support? Add on a Server package or the cloud-based Graphite Network Monitoring system. All G-Pro Memberships include installation of the G-Scout monitoring client and access to Graphite Documentation. And the best part? G-Pro puts you at the front of the line; any G-Pro client gets first dibs on available technicians ahead of any non-subscription customers.
G-Pro Bronze
$20/device/month
- Support Initial Response within 48 hours, M-F, 8-5,
- On-site – $125/hour plus travel time
- Remote – $99/hr
- G-Scout Monitoring client and access to Graphite documentation.
G-Pro Silver
$50/device/month
- Same-Day Support Initial Response, Extended Hours
- On-site – $125/hour plus travel time
- Remote – Included
- G-Scout Monitoring client and access to Graphite documentation.
G-Pro Gold
$150/device/month
- Same-Day Support Initial Response, Seven Days a Week, Extended Hours
- On-site – Included
- Remote – Included
- G-Scout Monitoring client and access to Graphite documentation.