Unopened Products

Original box with the original receipt are accepted within 10 calendar days of the date of purchase for a full refund.

Opened Products

Original box with the original receipt and all original product packaging are accepted solely at the discretion of Graphite Inc. within 10 calendar days of the date of purchase and will be charged a restocking fee of up to 20%.

Special Orders

Custom products and configure to order (CTO) computers are not accepted for return.

*Refunds may be given as a store credit or refunded by check within 10 business days. Credit card payments will be credited back to the card used for the purchase.

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